Frequent asked questions

Frequent asked questions: Offer

How do I get more information about a selected gift?

  1. Go to the website;
  2. Enter your login name and password in the box. You will find these on your voucher;
  3. Click "Log in", you will now be taken to your employer's page;
  4. Here you can choose a gift theme. Gift themes include "Cooking & Dining", "Home & Design" or "Gadgets & Accessories";
  5. After choosing a theme you will see all kinds of gifts;
  6. Click on the gift of your choice;
  7. A new page will open. On the left you will see the picture of the gift. Click on the image and it will be enlarged. All information is on the right. Is there a link to a website here? You can click on it for more information.

What do the green icons that are shown in the image with some items mean?

With some products, you will see a green icon at the top right of the image. This icon indicates that the product you are viewing is a sustainable or social product. By choosing a product with a green icon, you contribute to a better world. A nice gift for you and good for people and the environment! 
We are also ISO 14001 and PSO certified (at the highest level, step 3). ISO 14001 is a globally recognized standard with requirements for an environmental management system. The PSO quality mark stands for social employership. As Makro Kerstpakketten, we annually give more than 10 people with a distance to the labor market the opportunity to work for us and we have approximately 165,000 packages packed at social institutions. This is important, because we consider sustainability to be of paramount importance.

If you click on a product with an icon, the product description will explain what kind of sustainable or social item it is. Below is an explanation of what each icon means:

A sustainable choice
This is an item with which you contribute to a more sustainable world. Items with this icon have a positive influence on people and the environment. Environment: less waste due to the long lifespan of these items. By choosing these items you reduce the throw-away culture and make a conscious choice People: the items with this icon have a positive influence on sustainable well-being or health

Fair Trade
Items with this icon are socially produced. They may have been made in a sheltered workshop, by people who are at a distance from the labour market. If the product is made abroad, the maker is fairly rewarded. Or for each product selected, a donation is made to a charity that encourages fair labour.

Looking after our planet
A sustainable world is very important to us. The items with this icon are (produced) environmentally friendly, by using sustainable/recycled material and/or local raw materials. Some of these items are also ecological/biological and encourage sustainable use of energy, by working on solar energy or by preventing water wastage.

In a circular society, raw materials are used again and again, so that no raw materials are wasted. Items with this icon are circular, which means they are produced with residual waste from other products.

How long are the gift cards valid?

The validity of gift cards varies per card. Click on one of the gift cards from our range. You will see an image on the left. Information about the gift card is on the right. This is also where you will find a link to the website of the gift card. On that website, you will find more information about the validity of the gift card.

What is the value of a gift card?

Click on a gift card. You will see an image on the left. Information about the gift card is on the right. Here you will also find the value of the gift card.

How can I check the balance of a gift card?

Checking the balance differs per gift card. To check the balance, please refer to the gift card website.

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